General Information


SHIPPING:

Most of the inventory is located in Europe and will be delivered directly to your address within 5-7 days from the date of your order is placed.

With time - we will gradually bring more and more inventory into the US, and will be able to offer much faster delivery times.

 

RETURNS:

We are very excited to bring our products to you, as we are confident that you will love the unique design and the highest quality of our materials.  

But if it may ever happen that you would need to return a product, please write your order number to customercare@mateo-glass-usa.com

We will provide a return shipping label and the refund will be issued according to company returns policy.

 

CONTACT:

If you have questions or concerns, please write or call:

customercare@mateo-glass-usa.com 

(650) 285-8125

 

STORE OFFICE ADDRESS:

1936 Camden Ave. Ste  6C,

San Jose, CA, 95124